Returns and Refunds

4.1 If you change your mind about a purchase, you may request a return or refund within 7 days from the date of delivery. The Products must be in their original condition and packaging, and you may be required to provide proof of purchase.

4.2 If a Product is faulty, unsafe or not as described, you are entitled to a repair, replacement or refund under the Australian Consumer Law. These rights are not limited by the 7 days in 4.1. Please contact us as soon as you notice the problem.

4.3 The Company will review the return request and, if approved, provide instructions for the return. You are responsible for return shipping costs for a change of mind return. We cover them if the return is due to the Company's error or a faulty Product.

4.4 Refunds will be processed within a reasonable time after the returned Products are received and inspected by the Company. The refund will be issued using the original payment method. Refunds for a change of mind exclude shipping and handling charges.